Facilities & field services
Field service operations software for inspections and SOPs
Cayro is field service operations software for facilities and maintenance teams. Site inspections, incidents, SOPs and schedules live in one place, so every technician follows the same process and nothing is left open.
Problems Cayro solves for facilities & field services
Inspections come back incomplete
Site inspection checklists with required photos when an item fails, completed on any phone.
Cayro OpsIssues sit open past their deadline
Incidents get a severity, an owner and a response target, and escalate automatically when they go overdue.
Cayro OpsTechnicians work from old procedures
Versioned SOPs with read confirmations show who has acknowledged the current version.
Cayro OpsScheduling across sites
Shift schedules per location, with availability and time off respected.
Cayro Workforce
The modules facilities & field services teams use most
- Cayro OpsTasks, digital checklists, incidents, SOPs and approvals — the daily operating rhythm of your business in one place.
- Cayro WorkforceDirectory, shift scheduling, availability and time-off with conflict detection built in.
- Cayro FlowA no-code builder for triggers, conditions, approvals and notifications across every module.
- Cayro InsightsKPI dashboards, location comparisons and exports built on the data your teams already capture.
Free templates
Questions
Can technicians attach photos from the field?
Yes. Photos can be attached to checklist items and incidents from a phone.
How does escalation work?
Incidents past their response target are escalated, first to location managers and then to administrators.
Do SOP updates notify the team?
A new SOP version asks people to confirm they've read it, and you can see who has.