Retail store walk audit
A retail store walk audit gives district and store managers the same yardstick for every store. Walk the store in customer order and record what you see, with photos for anything that needs fixing.
When to use it: Store managers walk daily before opening; district managers use the same checklist on visits so results can be compared.
Entrance and windows
- Entrance clean, mats in place, signage currentPass/fail
- Window displays match the current campaignPass/fail
- Photo of the storefrontPhoto
Sales floor
- Shelves and fixtures full and facedPass/fail
- Price tags present and correct on spot-checked itemsPass/fail
- Promotions set up as plannedPass/fail
- Aisles clear of boxes and trip hazardsPass/fail
Fitting rooms and checkout
- Fitting rooms clean and clearedPass/fail
- Checkout area tidy; bags and supplies stockedPass/fail
- Card terminals workingPass/fail
Stockroom and safety
- Stockroom organized; walkways and exits clearPass/fail
- Fire extinguishers accessiblePass/fail
- Out-of-stock items noted for reorder or transferText
- Overall score out of 10Number
Tips
- Ask for a photo on every failed item so the fix can be checked remotely.
- Use the same checklist in every store; that is what makes store-to-store comparison fair.
Run this checklist in Cayro
Turn this template into a checklist your team completes on their phones, with photos, safe ranges for numbers and follow-ups when something fails, in Cayro Ops.
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